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PS4Blog.net | July 11, 2020

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PlayStation 4 Error Codes and Their Solutions

PlayStation

If you’re the proud owner of a PlayStation 4, you’ve probably at some point run into an error code when trying to play a game, or even right in the middle of a gaming session! If you want to know what a PlayStation 4 error code means, then you’ve come to the right place!


NW-31201-7
Could not connect to the network
Fix Error Code NW-31201-7

WV-33899-2
Could not connect to PlayStation Network (“PSN”)
Fix Error Code WV-33899-2

E-8200002E
The credit card on file is not valid
Fix Error Code E-8200002E

CE-33987-0
Internet connection test error
Fix Error Code CE-33987-0

NW-31374-8
Connection timed out
Fix Error Code NW-31374-8

E-82000113
Cannot redeem the voucher code
Fix Error Code E-82000113

WC-40360-3
Cannot redeem the voucher code
Fix Error Code WC-40360-3

E-8200013A
Can’t Access PSN Server
Fix Error Code E-8200013A

NP-37667-9
The Share Play connection was lost because the network connection became unstable.
Fix Error Code NP-37667-9

E-82000171
Credit card on file is invalid
Fix Error Code E-82000171

CE-35340-5
Unable to connect to the PlayStation broadcasting service.
Fix Error Code CE-35340-5

E-82000102
Issue adding funds to a sub account
Fix Error Code E-82000102

NP-31952-0
Network connection has timed out.
Fix Error Code NP-31952-0

CE-30774-1
Cannot update
Fix Error Code CE-30774-1

NP-38497-1
Network connection during Share Play may be affected because your network speed (Upload) is only between 2 – 5 Mbps. We recommend you to improve your network speed.
Fix Error Code NP-38497-1

CE-35287-5
Cannot connect to the server
Fix Error Code CE-35287-5

SU-35931-1
Update data of system software is partially corrupted
Fix Error Code SU-35931-1

CE-35486-6
The system cannot read the disc. The disc format may be unsupported, or the disc may be corrupted.
Fix Error Code CE-35486-6

CE-30784-2
PS4 failed to detect USB device
Fix Error Code CE-30784-2

CE-34632-8
Content unavailable
Fix Error Code CE-34632-8

E-82000050
The address on file may be invalid, or an unexpected error occurred during server communication.
Fix Error Code E-82000050

CE-33945-4
Connection to server failed
Fix Error Code CE-33945-4

CE-35489-9
The region code of this DVD or Blu-ray Disc is not supported on this PlayStation 4 system due to regional restrictions of DVD and Blu-ray Discs.
Fix Error Code CE-35489-9

CE-34861-2
A network error has occurred.
Fix Error Code CE-34861-2

E-82000134
This product or content is not available for your account’s country/region.
Fix Error Code E-82000134

E-82000168
Cannot connect to the PlayStation Network.
Fix Error Code E-82000168

CE-34544-0
The database is likely to be partially corrupted as required information to start the application cannot be found.
Fix Error Code CE-34544-0

E-8200002A
Credit or debit card information is invalid
Fix Error Code E-8200002A

WC-40345-6
Credit or debit card information is invalid
Fix Error Code WC-40345-6

NW-31253-4
A network error occurred. Response from DNS server is delayed or unstable.
Fix Error Code NW-31253-4

E-82000138
Failed to add funds to wallet using a voucher or PSN card
Fix Error Code E-82000138

NW-31250-1
Internal server error. An error has occurred when connecting to the server.
Fix Error Code NW-31250-1

CE-30005-8
Error occurred while accessing the Hard Disk Drive (“HDD”) or Blu-ray / DVD Drive.
Fix Error Code CE-30005-8

NW-31205-1
Network connection is unstable or too weak to reach the PSN server.
Fix Error Code NW-31205-1

CE-33986-9
Internet connection test error
Fix Error Code CE-33986-9

E-82000028
The credit or debit card information stored on your Sony Entertainment Network account is invalid.
Fix Error Code E-82000028

CE-34335-8
No Hard Disk Drive detected in your
Fix Error Code CE-34335-8

E-8200012C
Credit or debit card information is invalid
Fix Error Code E-8200012C

WC-40329-8
Cannot connect to PSN server.
Fix Error Code WC-40329-8

CE-35406-8
The PS Vita could not be linked to the System for Remote Play as the accounts on the systems are not the same.
Fix Error Code CE-35406-8

NW-31247-7
Network connection has timed out.
Fix Error Code NW-31247-7

NP-31739-3
Download of latest update file is still ongoing. You need to install this update file to use the feature.
Fix Error Code NP-31739-3

WS-36812-0
Unable to join a party.
Fix Error Code WS-36812-0

CE-33676-5
The item is corrupted, or cannot be detected by the system.
Fix Error Code CE-33676-5

CE-34878-0
An error has occurred with the application.
Fix Error Code

WC-40383-8
Could not connect to the server (HTTP 503 error).
Fix Error Code WC-40383-8

CE-33991-5
Could not connect to the network
Fix Error Code CE-33991-5

SU-30696-4
Failed to update the System Software. The update file may be corrupted
Fix Error Code SU-30696-4

WS-37337-3 PSN
This PSN account has been temporarily suspended
Fix Error Code WS-37337-3

WS-37368-7 PSN
This PSN account has been banned
Fix Error Code WS-37368-7

NW-31294-9
Connection timed out as the wireless connection experiencing instability
Fix Error Code NW-31294-9


WS-37313-7
Echec du téléchargement en amont de la vidéo sur YouTube.
Fix Error Code WS-37313-7

NP-37668-0
You cannot join Share Play because the network connection speed is poor, or the network connection is unstable.
Fix Error Code NP-37668-0

CE-35327-0 PSN
Unable to connect to the server. Server is likely to be temporarily busy.
Fix Error Code CE-35327-0

NP-31730-4 PSN
You are signed out of PSN.
Fix Error Code NP-31730-4

NP-38496-0 PSN
Unable to start Share Play because the speed of your network (Upload) is lower than 2Mbps. We recommend you to improve your network speed.
Fix Error Code NP-38496-0

CE-36244-9
The Download has been suspended. Downloaded content is likely corrupted.
Fix Error Code CE-36244-9

CE-33191-7
Please insert the correct disc into the PlayStation 4 system.
Fix Error Code CE-33191-7

NP-32062-3
Data on the system may be corrupted
Fix Error Code NP-32062-3

NW-31246-6
DNS settings are invalid.
Fix Error Code NW-31246-6

NW-31456-9
Connection error
Fix Error Code NW-31456-9

CE-32889-0
Error occurred in game or application
Fix Error Code CE-32889-0

CE-34788-0
This update file cannot be used
Fix Error Code CE-34788-0

NP-34993-8
Cannot connect to the server
Fix Error Code NP-34993-8

CE-36329-3
An error has occurred with system software
Fix Error Code CE-36329-3

CE-34305-5
Failed to read information from HDD
Fix Error Code CE-34305-5

CE-37732-2
The downloaded file was not installed to the system properly.It is likely that the data has been corrupted during the download process.
Fix Error Code CE-37732-2

CE-33992-6
Internet connection test error.
Fix Error Code CE-33992-6

CE-35918-6
Could not read the disc
Fix Error Code CE-35918-6

NP-35000-8
PSN is undergoing maintenance.
Fix Error Code NP-35000-8

E-8200012F
The voucher code you entered is not valid.
Fix Error Code E-8200012F

WS-37501-6
Internal server error. An error has occurred when connecting to the server.
Fix Error Code WS-37501-6

WV-33907-2
Could not connect to the server within the time limit. Connection may be busy or temporarily unstable.
Fix Error Code WV-33907-2

E-82000133
The voucher code you have entered is already expired or has not become available yet.
Fix Error Code E-82000133

WC-40375-9
The voucher code you have entered is already expired or has not become available yet.
Fix Error Code WC-40375-9

CE-36275-3
Unable to post a comment on a broadcast.
Fix Error Code CE-36275-3

CE-37700-7
The download has been cancelled as the content is not available on the PlayStation Store.
Fix Error Code CE-37700-7

WC-40372-6
The voucher code you have entered is invalid or has not become available yet.
Fix Error Code WC-40372-6

CE-33126-5
Cannot continue broadcasting. Texts or the settings associated with this channel may not be valid.
Fix Error Code CE-33126-5

CE-33319-9
Cannot upload the video/screenshot as you have reached to the service limit.
Fix Error Code CE-33319-9

WC-40371-5
The voucher code you entered is not valid.
Fix Error Code WC-40371-5

WC-40355-7
Issue adding funds to a sub account
Fix Error Code WC-40355-7

WC-40349-0
The credit card on file is not valid
Fix Error Code WC-40349-0

WV-33898-1
Could not connect to server or open a webpage on the browser.
Fix Error Code WV-33898-1

WS-37504-9
PlayStation Network service is under maintenance.
Fix Error Code WS-37504-9

E-82000003
Try again. If the error happens on PlayStation Store, close the store and retry.
Fix Error Code E-82000003

E-82000002
Cannot connect to PSN server.
Fix Error Code E-82000002

NP-34994-9
An error has occurred in the Party application.
Fix Error Code NP-34994-9

E-82000054
The credit card you entered is invalid.
Fix Error Code E-82000054

CE-32921-7
The system cannot read the disc.
Fix Error Code CE-32921-7

CE-38612-0
Application data on hard disk drive is likely to be partially corrupted.
Fix Error Code CE-38612-0

E-80558337
PlayStation 4 cannot recognize the content properly. The registration information of the content might be incorrect.
Fix Error Code E-80558337

WS-36782-6
Friend request cannot be sent.
Fix Error Code WS-36782-6

NW-31453-6
Delayed server response
Fix Error Code NW-31453-6

E-82000130
The voucher code you have entered is invalid or has not become available yet.
Fix Error Code E-82000130

NW-31194-8
Could not connect to the network.
Fix Error Code NW-31194-8

WC-40330-0
Timeout error
Fix Error Code WC-40330-0

NP-31952-0
Network connection has timed out. Your network connection is likely to be unstable or not strong enough.
Fix Error Code NP-31952-0

WC-40382-7
Credit card on file is invalid.
Fix Error Code WC-40382-7

NP-31928-3
Could not connect to the network.
Fix Error Code NP-31928-3

NP-34924-2
Cannot check the latest update for this application. The network connection may be unstable.
Fix Error Code NP-34924-2

WC-40377-1
Failed to add funds to wallet using a voucher or PSN card.
Fix Error Code WC-40377-1

WC-40343-4
The credit or debit card information stored on your Sony Entertainment Network (SEN) account is invalid.
Fix Error Code WC-40343-4

WC-40378-2
Rate limit exceeded.
Fix Error Code WC-40378-2

E-820001F7
Could not connect to the server (HTTP 503 error).
Fix Error Code E-820001F7

NP-33318-8
The Share Play connection was lost because the network connection became unstable.
Fix Error Code NP-33318-8

CE-32951-0
Network connection problem occurred.
Fix Error Code CE-32951-0

CE-32937-4
Failed to download data.
Fix Error Code CE-32937-4

CE-38702-0
Unable to acquire information from the server. You might experience network or Internet connection issues.
Fix Error Code CE-38702-0

NP-31735-9
Cannot play this feature because of age restriction.
Fix Error Code NP-31735-9

NW-31254-5
Network error occurred. Response from DNS server is delayed or unstable.
Fix Error Code NW-31254-5

CE-34867-8
Other disc inserted.
Fix Error Code CE-34867-8

CE-33937-5
Cannot use the content. To use the content, purchase it from PlayStation®Store.
Fix Error Code CE-33937-5

WC-40365-8
Cannot add this item to cart. The total value of the items in your cart has reached to the limit.
Fix Error Code WC-40365-8

CE-36249-4
Cannot download this content. It has not reached the download date yet.
Fix Error Code CE-36249-4

NP-37680-4
Credit card on file is invalid.
Fix Error Code NP-37680-4

CE-35413-6
PIN code for RemotePlay is incorrect.
Fix Error Code CE-35413-6

CE-32930-7
Downloaded data on HDD is likely to be corrupted.
Fix Error Code CE-32930-7

NP-31801-3
An error occurred while using PSN functions.
Fix Error Code NP-31801-3

CE-38604-1
Cannot download the application since a disc version of the same title is installed.
Fix Error Code CE-38604-1

CE-36485-6
Cannot recognize the USB storage device.
Fix Error Code CE-36485-6

WV-33917-3
An error occurred due to too many redirects.
Fix Error Code WV-33917-3

CE-32869-8
Could not start the application as the information was invalid. The database is likely to be partially corrupted.
Fix Error Code CE-32869-8

NP-37637-6
Install the latest System Software.
Fix Error Code NP-37637-6

E-82021088
The credit card you have tried to register is already associated with your account.
Fix Error Code E-82021088

NP-34957-8
Server communication error
Fix Error Code NP-34957-8

E-82000000
Undefined application error
Fix Error Code E-82000000

E-82021054
The credit card you have entered is invalid.
Fix Error Code E-82021054

NP-31736-0
Application trying to connect to a user who has logged out.
Fix Error Code NP-31736-0

CE-39984-3
PS4 obtained an IP address but cannot connect to the Internet.
Fix Error Code CE-39984-3

CE-35451-8
An error has occurred when connecting to the server
Fix Error Code CE-35451-8

WS-37338-4
The system has been banned from using PlayStation Network.
Fix Error Code WS-37338-4

CE-32883-4
Internal error occurred
Fix Error Code CE-32883-4

CE-35239-2
A system software update is required to use network features
Fix Error Code CE-35239-2

CE-37704-1
Download has been cancelled as there is not enough space on the HDD
Fix Error Code CE-37704-1

NW-31297-2
Unable to connect to wireless network
Fix Error Code NW-31297-2

CE-33950-0
Could not connect to the server to verify the license
Fix Error Code CE-33950-0

CE-33984-7
Connection test timed out while trying to obtain IP address.
Fix Error Code CE-33984-7

WC-40372-6
The voucher does not meet the conditions of use.
Fix Error Code WC-40372-6

WS-37432-9
PlayStation™Network might be undergoing maintenance or is temporarily busy.
Fix Error Code WS-37432-9

CE-30905-7
Your Bluetooth device could not be connected.
Fix Error Code CE-30905-7

NP-31731-5
User is signed-out of PlayStation Network or data on the HDD could be corrupted.
Fix Error Code NP-31731-5

NW-31291-6
Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.
Fix Error Code NW-31291-

NW-31295-0
Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.
Fix Error Code NW-31295-0

88010E0F
Remote Play – Could not establish a connection to the PlayStation 4 System.
Fix Error Code 88010E0F

88010C36
Remote Play – Connection to the server has timed out as the network speed is too slow.
Fix Error Code 88010C36

8801E13C
Remote Play – Connection to the server has timed out as the network speed is too slow.
Fix Error Code 8801E13C

CE-30012-6
Internal error
Fix Error Code CE-30012-6

NW-31473-8
Connection error
Fix Error Code NW-31473-8

SU-30746-0
Could not find file required for system software update.
Fix Error Code SU-30746-0

E-82000180
Credit card or PayPal information is required.
Fix Error Code E-82000180


WS-36856-8
Service has been stopped temporarily.
Fix Error Code WS-36856-8

CE-35485-5
Cannot play the disc.
Fix Error Code CE-35485-5

WS-36855-7
A server error has occurred.
Fix Error Code WS-36855-7

WS-36862-5
Cannot join the Session.
Fix Error Code WS-36862-5

CE-34883-6
PIN code for Remote Play is incorrect.
Fix Error Code CE-34883-6

E-82027850
Credit card information is invalid.
Fix Error Code E-82027850

NP-31940-7
Request was aborted.
Fix Error Code NP-31940-7

CE-40852-9
An error occurred on the server.
Fix Error Code CE-40852-9

WV-36350-7
Cannot connect to the server.
Fix Error Code WV-36350-7

CE-38633-3
Your broadcast has been interrupted due to a server communication error.
Fix Error Code CE-38633-3

CE-35235-8
Your broadcast has been interrupted due to a server communication error.
Fix Error Code CE-35235-8

CE-36297-7
Your broadcast has been interrupted due to a server communication error.
Fix Error Code CE-36297-7

CE-40890-1
Your broadcast has been interrupted due to a server communication error.
Fix Error Code CE-40890-1

NP-39231-8
Cannot connect to the server.
Fix Error Code NP-39231-8

WS-37397-9
Connection Error
Fix Error Code WS-37397-9

WC-36551-0
An error occurred while connecting to PlayStation™Network.
Fix Error Code WC-36551-0

WC-40371-5
The voucher code you entered is not valid.
Fix Error Code WC-40371-5

E-82000088
The credit card you tried to register is already associated with your account.
Fix Error Code E-82000088

CE-32899-1
Cannot connect to the server.
Fix Error Code CE-32899-1

E-82021003
The details you have entered contain special characters
Fix Error Code E-82021003

WC-36547-5
The credit card you tried to register is already associated with your account.
Fix Error Code WC-36547-5

WC-41274-8
The details you have entered contain special characters
Fix Error Code WC-41274-8

WC-34891-5
Credit card information is invalid.
Fix Error Code WC-34891-5

NW-31194-8
There was a problem with the Internet connection on the.
Fix Error Code NW-31194-8

NP-32370-5
User error.
Fix Error Code NP-32370-5

NP-39225-1
There was a problem with the Internet connection on the.
Fix Error Code NP-39225-1


CE-40911-5
PlayStation VR error
Fix Error Code CE-40911-5

CE-40305-2
An error occurred while updating VR device software.
Fix Error Code CE-40305-2

CE-40306-3
An error occurred while updating VR device software.
Fix Error Code CE-40306-3

CE-40307-4
An error occurred while updating VR device software.
Fix Error Code CE-40307-4

CE-40327-6
An error occurred while updating VR device software.
Fix Error Code CE-40327-6

CE-40309-6
An error occurred while updating VR device software.
Fix Error Code CE-40309-6

CE-40326-5
An error occurred while updating VR device software.
Fix Error Code CE-40326-5

CE-40311-9
An error occurred while updating VR device software.
Fix Error Code CE-40311-9

CE-40325-4
An error occurred while updating VR device software.
Fix Error Code CE-40325-4

CE-40312-0
An error occurred while updating VR device software.
Fix Error Code CE-40312-0

CE-40313-1
An error occurred while updating VR device software.
Fix Error Code CE-40313-1

CE-40314-2
An error occurred while updating VR device software.
Fix Error Code CE-40314-2

CE-40315-3
An error occurred while updating VR device software.
Fix Error Code CE-40315-3

CE-40316-4
An error occurred while updating VR device software.
Fix Error Code CE-40316-4

CE-40317-5
An error occurred while updating VR device software.
Fix Error Code CE-40317-5

CE-40318-6
An error occurred while updating VR device software.
Fix Error Code CE-40318-6

CE-40319-7
An error occurred while updating VR device software.
Fix Error Code CE-40319-7

CE-40320-9
An error occurred while updating VR device software.
Fix Error Code CE-40320-9

CE-40321-0
An error occurred while updating VR device software.
Fix Error Code CE-40321-0

CE-40322-1
An error occurred while updating VR device software.
Fix Error Code CE-40322-1

CE-40323-2
An error occurred while updating VR device software.
Fix Error Code CE-40323-2

CE-40324-3
An error occurred while updating VR device software.
Fix Error Code CE-40324-3

CE-33327-8
PS VR USB Error
Fix Error Code CE-33327-8

WS-41755-2
Cannot connect to the server.
Fix Error Code WS-41755-2

CE-38706-4
Cannot connect to the server.
Fix Error Code CE-38706-4

WC-34731-8
Credit card information is invalid.
Fix Error Code WC-34731-8

NP-31959-7
An error occurred while connecting to PlayStation™Network.
Fix Error Code NP-31959-7

NP-34388-6
An error occurred while connecting to PlayStation™Network.
Fix Error Code NP-34388-6

CE-39935-9
An error occurred while connecting to PlayStation™Network.
Fix Error Code CE-39935-9

NP-31966-5
An error occurred while connecting to PlayStation™Network.
Fix Error Code NP-31966-5

WV-33921-8
Cannot connect to the server.
Fix Error Code WV-33921-8

E-80AA001A
An error occurred while starting the application.
Fix Error Code E-80AA001A

NP-39233-0
An error has occurred while creating or joining a Party.
Fix Error Code NP-39233-0

CE-38606-3
Cannot add the following content to Downloads.
Fix Error Code CE-38606-3

NP-39226-2
An error occurred while connecting to PlayStation™Network.
Fix Error Code NP-39226-2

CE-41901-5
Use a USB External Storage Device that fulfills the following requirements:
Fix Error Code CE-41901-5

CE-41902-6
Use a USB External Storage Device that fulfills the following requirements:
Fix Error Code CE-41902-6

CE-41899-1
Connect the USB External Storage Device directly to the.
Fix Error Code CE-41899-1

CE-30002-5
An error has occurred.
Fix Error Code CE-30002-5

CE-30022-7
Format the HDD again.
Fix Error Code CE-30022-7

CE-30006-9
Reconnect the HDD and repair file system following instructions.
Fix Error Code CE-30006-9

CE-41558-3
Cannot start the application.
Fix Error Code CE-41558-3

NP-31970-0
Context does not exist.
Fix Error Code NP-31970-0

NP-39232-9
An error has occurred while creating a party or joining one.
Fix Error Code NP-39232-9

E-82027201
Authentication failed
Fix Error Code E-82027201

NP-36006-5
Your trophy data may be corrupted.
Fix Error Code NP-36006-5

CE-42041-1
Cannot perform this operation. There is currently not enough free space available in system storage.
Fix Error Code CE-42041-1

CE-42040-0
Cannot perform this operation. There is currently not enough free space available in system storage.
Fix Error Code CE-42040-0

SU-30627-8
System software file may be corrupted.
Fix Error Code SU-30627-8

WC-40376-0
This product or content is not available for your account’s country/region.
Fix Error Code WC-40376-0

CE-39985-4
An error occurred while connecting to PlayStation™Network.
Fix Error Code CE-39985-4

CE-38703-1
Cannot connect to the server.
Fix Error Code CE-38703-1

WC-40368-1
Insufficient Funds.
Fix Error Code WC-40368-1

WC-35442-8
The credit card information you entered is already registered with other accounts.
Fix Error Code WC-35442-8

WS-37469-9
PlayStation™Network might be undergoing maintenance or is temporarily busy.
Fix Error Code WS-37469-9

CE-32894-6
The connection to the server has been lost. There might have been a problem in connecting to the network, or PlayStation™Network or the server of the service provider might be temporarily busy.
Fix Error Code CE-32894-6

WC-34889-2
This action is locked temporarily due to too many attempts.
Fix Error Code WC-34889-2

CE-32723-7
The item is corrupted or cannot be detected by the system.
Fix Error Code CE-32723-7

CE-37857-0
PS4 cannot recognise the USB storage.
Fix Error Code CE-37857-0

WS-36724-2
Target user does not exist.
Fix Error Code WS-36724-2

WC-41705-7
Transaction or voucher redemption requires a Payment Method on file. No Payment Methods on file.
Fix Error Code WC-41705-7

WS-36778-1
User does not exist in friends list.
Fix Error Code WS-36778-1

NP-31828-2
A connection error happened due to heavy traffic on the PSN server.
Fix Error Code NP-31828-2

WC-40383-8
Could not connect to the server (HTTP 503 error).
Fix Error Code WC-40383-8

CE-30008-1
An error has occurred while launching the content.
Fix Error Code CE-30008-1

WS-38220-5
An error has occurred.
Fix Error Code WS-38220-5

WC-40360-3
PlayStation Store issue.
Fix Error Code WC-40360-3

CE-41853-1
The selected content is unavailable.
Fix Error Code CE-41853-1

NP-31980-1
Session full.
Fix Error Code NP-31980-1

CE-30028-3
An error occurred within the application.
Fix Error Code CE-30028-3

CE-38704-2
A server error occurred.
Fix Error Code CE-38704-2

CE-42747-4
System software update required.
Fix Error Code CE-42747-4

CE-34719-4
Feature temporarily unavailable.
Fix Error Code CE-34719-4


———–

Source: https://www.playstation.com/en-gb/get-help/#!/error-code/

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